Zaki
First Vice President (FVP) / Branch Manager
Overview
$23.29/hr · Project Based (5hr/day)
Education:
Master of Commerce (Accounting)
Last Active:
Joined:
November 10, 2026
Profile Description
Results-driven banking executive with over 25 years of progressive leadership experience across retail banking, branch management, SME banking, and credit risk assessment. Expert in governance, branch banking operations, and customer relationship management.
Skills
Finance
Less than a year
Financial management
Less than a year
Banking
Less than a year
Accounting
Less than a year
Bookkeeping
Less than a year
Budgeting
Less than a year
Credit analysis
Less than a year
Retail & SME Banking
25 years
Branch Management
15 years
Credit Analysis & Risk Assessment
15 years
Governance & Compliance
10 years
Operations Management
15 years
Customer Experience & Service Excellence
20 years
Trade Services & International Banking
10 years
Sales Leadership
15 years
Team Leadership & Coaching
20 years
Experience
Bank Asia PLC
First Vice President (FVP) - Branch Manager
April 2014 – Present
Held multiple leadership roles including Branch Manager (Mitford), Manager Operations (BA Tower), and Customer Service Manager (MCB Dilkusha and Corporate Branch).
Eastern Bank PLC
Senior Executive Officer (SEO) - Branch Sales & Service Manager
March 2012 – April 2014
Managed sales and service operations at Board Bazar and English Road branches.
The City Bank PLC
Senior Relationship Manager / Executive Officer
November 2009 – March 2012
Served as Senior Relationship Manager at Dhaka Chamber Branch and handled MIS & Internal Governance at Head Office.
Mercantile Bank PLC
Executive Officer (EO) - Credit Analyst
October 2007 – November 2009
Performed credit analysis at the Head Office.
Standard Chartered Bank
Customer Service Officer (CSO)
November 2005 – October 2007
Worked in the Foreign Exchange Department at the Dhaka Main Branch.
American Express Bank Ltd.
Customer Service Associate (CSA)
February 2000 – November 2005
Managed Travellers Cheques Operations at the Head Office.
Lakhotia Computer Center
Marketing Executive
January 1999 – February 2000
Handled sales and marketing activities.
Education
Master of Commerce (Accounting)
Dhaka College
- - 2007
Bachelor of Law (LLB)
National University
- - 2010
Bachelor of Commerce
Dhaka City College
- - 1997
Higher Secondary Certificate
BAF Shaheen College
- - 1995
Secondary School Certificate
Dhanmondi Govt. Boys High School
- - 1993
Masters in Accounting
National University of Bangladesh
2006 - 2007
Courses
Certified Professional Accountant (CPA)
Cambridge Academy of Professionals, UK
Not specified
Certified Financial Forensic Professional (CFFP)
Academy of Finance & Management, Australia
Not specified
QuickBooks Online Advanced Certified
Pro Advisor
Not specified
Leadership Development Program
Bank Asia Training Institute
Not specified
Transformational Leadership
Bank Asia Training Institute
Not specified
Excellence in Customer Service
Bank Asia Training Institute
Not specified
Managerial Competencies Development
Bank Asia Training Institute
Not specified
Certificate in International Accounting Standards
Thriving Skills
Not specified
Internal Control & Compliance in Bank
Bank Asia Training Institute
Not specified
Asset Liability Management
Bank Asia Training Institute
Not specified
Credit Management & Loan Documentation
Bank Asia Training Institute
Not specified
Advanced Certificate in Financial Technology (FinTech)
Daffodil International University & DCCI
Not specified
Advanced Certificate in International Trade
Daffodil International University & DCCI
Not specified
Certificate in Corporate Legal Documentations
Denning Law Institute
Not specified
SME & Venture Financing
BIBM
Not specified
Impact Selling Skills
American Express, Bangkok
Not specified
Consultative Selling Skills
American Express, Bombay
Not specified
SPIN Selling Skills
American Express, New Delhi
Not specified
Diploma in Information Technology (GNIIT)
NIIT, India
Not specified
A
A
December 01, 2026
Client Reviews
Basic Information
Age
49
Gender
Male
Location
Resume
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