RIDAY
Assistant Manager — Operations & Project Management
Overview
$5.59/hr · Full Time (9hr/day)
Education:
B.Sc. in Computer Science
Last Active:
Joined:
November 10, 2026
Profile Description
Operations and project management leader with 11+ years of experience, including 7+ years directing U.S. medical billing contact center and back-office operations. Expert in streamlining workflows, enforcing data compliance, and leading multi-tier teams to deliver on-time results.
Skills
Data Analysis
6 years
Project Management
6 years
Operations Management
6 years
Customer Support
5 years
Technical Support
4 years
Teamwork / Collaboration
6 years
Leadership / Influencing
6 years
U.S. Medical Billing
7 years
Operational Planning
11 years
Workflow Optimization
7 years
Data Compliance
7 years
Client Management
11 years
Team Leadership
7 years
Quality Assurance
7 years
Cost Control
4 years
Experience
LEVERnGEAR Ltd
Assistant Manager — Operations & Project Management
January 2026 – Present
Oversee multi-tier contact center and back-office billing operations for U.S. accounts, focusing on governance, quality assurance, and workflow streamlining.
LEVERnGEAR Ltd
Senior Executive — Operations & Project Management
January 2025 – December 2025
Developed daily operational plans for U.S. medical billing workflows and reported work-status indicators directly to U.S. clients.
LEVERnGEAR Ltd
Team Lead — Operations & Project Management
June 2019 – December 2024
Led contact center and back-office teams, enforced patient-information compliance, and served as primary liaison for U.S. clients.
The Structure Designers & Builders
Technical Coordinator
January 2015 – May 2019
Coordinated civil engineering projects, tracked target-vs-achievement metrics, and optimized resource distribution and operational costs.
Education
B.Sc. in Computer Science
University of South Asia
2019 - 2023
Higher Secondary Certificate (Science)
Notre Dame College
2010 - 2012
Secondary School Certificate (Science)
Kuliarchar Pilot High School
2010 - 2012
Client Reviews
Basic Information
Age
32
Gender
Male
Location
Resume
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