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Md.

Customer Service Officer

Overview

$0.56/hr · Part Time (6hr/day)

Education:

BBA: Finance

Last Active:

 

Joined:

November 06, 2026

Profile Description

I have strong knowledge of Microsoft Excel and Power BI, along with good communication and customer service skills. I can work with data, prepare reports, create interactive dashboards, and analyze information to support business decisions. I am also experienced in handling customer inquiries, solving problems, and maintaining positive customer relationships. I am a quick learner, detail-oriented, and always willing to develop my skills and take on new challenges.

Skills

Excel

Less than a year

Power bi

1 years

Communication

2 years

Customer service

3 years

Customer Support

1 years

Technical Assistance

2 years

Customer Experience

1 years

Employee Retention

1 years

Finance

Less than a year

Experience

Genex Infosys Limited

Customer Service Officer

March 2022 – Present

Providing premium customer support for Grameenphone and resolving various customer issues.

Babuland Indoor Playground

Host

February 2025 – June 2025

Checked and issued tickets, ensured guest safety, and supported a positive customer experience.

Education

BBA: Finance

Southern University Bangladesh

2022 - 2026

Higher Secondary Certificate: Commerce

BAF Shaheen College

2017 - 2019

Secondary School Certificate: Commerce

BEPZA Public School & College

2017 - 2017

Courses

Workshop on Literature Review & Research Report Writing

Department of Business Administration, Southern University Bangladesh

July 01, 2025

Client Reviews

Basic Information

Age

25

Gender

Male

Location

Chattogram, Bangladesh

Resume

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Links

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Tests

IQ-
English Proficiency-

DISC Score

Dominance-
Influence-
Steadiness-
Compliance-

Language

Bangla:C1 Advanced
English:B1 Intermediate
Bangla:C1 Advanced