SABRINA
Senior Customer Care Representative
Overview
$2.10/hr · Full Time (8hr/day)
Education:
Bachelor of Arts: BA in English
CGPA: 3
Last Active:
Joined:
November 05, 2026
Profile Description
Seasoned customer service professional with a successful record in strategic development and performance boosting. Expert in building strong working relationships and utilizing interpersonal, time management, and problem-solving skills to meet organizational objectives.
Skills
Customer Service & Management
4 years
SVIP Experience Management
4 years
Platform Operations
4 years
Team Leadership
4 years
Business Development
4 years
Analytical and research skills
3 years
Client Relationships
4 years
Supply Chain Management
1 years
Data Reporting
3 years
Public speaking
3 years
Experience
Maplebus
Senior Customer Care Representative
January 2022 – June 2026
Managed SVIP experience, platform operations, and team leadership. Focused on CSAT, ride scheduling, and mentoring representatives.
New Zealand Dairy Products Bangladesh Limited
Supply Chain (Internship)
May 2023 – August 2023
Managed data reporting for finished goods reconciliation, oversaw Work-In-Process SKUs, and maintained production and sales logs.
Education
Bachelor of Arts: BA in English
NORTH SOUTH UNIVERSITY
2016 - 2023
CGPA: 3
Higher Secondary Certificate
VIQARUNNISA NOON COLLAGE
2011 - 2013
CGPA: 4.44
Secondary School Certificate
VIQARUNNISA NOON SCHOOL
2009 - 2011
CGPA: 4.55
Client Reviews
Basic Information
Gender
Female
Location
Resume
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Links
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Tests
DISC Score
Language