MARIUM
Customer Service and Online Moderation Professional
AI Overview
Generated by AIThis professional offers two years of experience in customer service and online moderation, with a focus on order processing and call handling. They hold a Bachelor of Arts in English and are bilingual in English and Bangla. Their background includes roles as a Call Center Executive and a Moderator for e-commerce operations.
Overview
$0.84/hr · Full Time (8hr/day)
Education:
Bachelor of Arts (BA) — English
Last Active:
Joined:
November 02, 2026
Profile Description
Customer service and online moderation professional with 2 years and 5 months of combined experience in call handling, customer communication, order processing, and courier updates. Strong interpersonal communication, teamwork, and leadership skills with a focus on professional customer support.
Skills
Customer Service
2 years
Call Handling
1 years
Order Processing
2 years
Online Moderation
1 years
Courier & Delivery Management
1 years
Interpersonal Communication
2 years
Teamwork
2 years
Microsoft Excel
2 years
Microsoft Word
2 years
Experience
Stmartbd.com
Call Center Executive
– -
Handled customer calls and communicated with customers professionally. Received and processed customer orders. Provided courier and delivery-status updates to customers.
Bonolota Clothing Shop
Moderator
– -
Responded to customer messages through the shop's online communication channels. Handled customer orders and supported order-related communication.
Khati Team
Moderator
– -
Responded to customer messages and handled order-related inquiries. Supported the order-handling process through online customer communication.
Education
Bachelor of Arts (BA) — English
Lalmatia Government Mohila College | National University, Bangladesh
Not specified
Higher Secondary Certificate (HSC)
Firoza Bashar Ideal College
- - 2021
Secondary School Certificate (SSC)
Firoza Bashar Ideal College
- - 2019
Client Reviews
Basic Information
Age
23
Gender
Female
Location
Resume
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Tests
DISC Score
Language