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Sumaya

Want to be a HR designation

Overview

$0.93/hr · Full Time (6hr/day)

Education:

Professional BBA (Major In Management)

Last Active:

Today

Joined:

October 16, 2026

Profile Description

Motivated and adaptable professional with experience in customer service, courier operations, technical support, and team coordination. Skilled in communication, problem-solving, multitasking, and building positive customer relationships in fast-paced professional environments.

Skills

TypeScript

Less than a year

Customer Experience Management

3 years

Logistics Operations

2 years

Client Relationship Management

3 years

KYC Expertise

1 years

Issue Resolution

3 years

Team Coordination

4 years

Leadership

4 years

Event Management

4 years

Technical Support

2 years

Multitasking

3 years

Customer Support

6 years

Experience

Pathao Limited

Customer Experience Office

January 2025 – Present

Experienced in courier operations, customer support, and parcel coordination. Skilled in communication, issue resolution, and maintaining smooth logistics operations.

Apple Gadgets Care

Customer Care

January 2023 – December 2024

Worked at customer service, gadget support, issue handling, and service coordination.

Genuity Systems Limited (Redx)

Customer Service Office

January 2023 – December 2023

Experience in customer support, communication, issue resolution, and operational coordination on the RedX project.

Genex Infosys Limited

CSO at Samsung Process

January 2022 – December 2023

Experience in customer service, issue resolution, communication, and client support within the Samsung process.

NUSDF Bangladesh

Ambassador Coordinator in Dhaka Core Team

January 2022 – December 2026

Contributed to team coordination, event management, community engagement, and communication activities.

Education

Professional BBA (Major In Management)

Institute of Science Trade & Technology

- - 2025

Higher Secondary Certificate

Shaheed Police Smrity College

- - 2019

Secondary School Certificate

Shaheed Ramiz Uddin Cantonment School

- - 2017

Professional BBA

Institute of Science Trade and Technology

2020 - 2025

CGPA: 2.98

Client Reviews

Basic Information

Age

23

Gender

Female

Location

Dhaka, Bangladesh

Resume

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Links

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Tests

IQ-
English Proficiency-

DISC Score

Dominance-
Influence-
Steadiness-
Compliance-

Language

English:B1 Intermediate
Bangla:C1 Advanced
English:B1 Intermediate
Hindi:C1 Advanced