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MALIHA

Application Officer

Overview

$3.26/hr · Full Time (9hr/day)

Education:

Master of Business Administration (MBA)

Last Active:

Yesterday

Joined:

October 13, 2026

Profile Description

Experienced professional with a strong background in international education admissions, tele-counseling, and client relations. Proven track record in managing end-to-end application processes and driving sales growth through effective communication and CRM management.

Skills

International Admissions Management

1 years

CRM Management

3 years

Tele-counseling & Sales

4 years

Client Relations

3 years

Compliance & AML Monitoring

1 years

Process Documentation

1 years

G-Suite

5 years

MS Excel

5 years

Adobe Premiere Pro CC

2 years

Adobe Photoshop Lightroom

2 years

Experience

HBD Services

Application Officer

May 2026 – Present

Managing student applications and supporting the end-to-end admission process for international education opportunities across Australia, New Zealand, Canada, and the UK.

HBD Services

Executive Team Lead – Telecounseling

January 2025 – May 2026

Conducting outbound tele-counseling calls, training new team members, and meeting sales targets.

HBD Services

Executive

July 2024 – December 2024

Managing and organizing student files and documents for Australian colleges and universities.

Quantanite

Project Associate

October 2022 – December 2023

Identifying source data via Google and processing it into Google Sheets based on client requirements.

Nagarkrishi

Executive, Client Relations

April 2021 – May 2021

Handled end-to-end sales conversations and collaborated with internal teams to address customer needs.

Bangladesh Enterprise Ltd.

Sales & E-Marketing Executive

February 2020 – December 2020

Managed end-to-end sales via social media and calls, handled corporate clients and order processing.

NEC Money Transfer Ltd.

Compliance & Operation Executive

November 2018 – January 2019

Conducted transaction monitoring to identify suspicious transactions and prepared AML reports.

Banglalink Digital Communications Ltd.

Intern

May 2018 – August 2018

Designed process workflows and prepared E2E process documentation for the Finance Department.

Education

Master of Business Administration (MBA)

East West University

2021 - 2023

Bachelor of Business Administration (BBA)

North South University

2013 - 2018

HSC

Dhaka City College

2010 - 2012

SSC

Ideal School and College

2010 - 2010

Courses

Anti Money laundering training

NEC Money Transfer Ltd.

November 01, 2018

Client Reviews

Basic Information

Age

31

Gender

Female

Location

Dhaka, Bangladesh

Resume

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Links

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Tests

IQ-
English Proficiency-

DISC Score

Dominance-
Influence-
Steadiness-
Compliance-

Language

Bangla:C1 Advanced
English:C1 Advanced
Chinese:A2 Elementary
English:C1 Advanced