TANZIN
AI-ERA COMMUNICATIONS LEAD CANDIDATE
Overview
$1.63/hr · Full Time (8hr/day)
Education:
Bachelor of Business Administration
Last Active:
4 days ago
Joined:
October 07, 2026
Profile Description
Results-driven Communications and Client Success Specialist with a strong background in managing international client accounts, cross-cultural stakeholder relations, and customer support operations. Proven track record in maintaining high satisfaction rates, optimizing response workflows, and resolving complex inquiries across high-volume and high-stakes environments.
Skills
TypeScript
Less than a year
Foreign Client Management
2 years
AI Tool Integration
2 years
CRM Software
3 years
Proposal Writing
2 years
Cross-Border Relations
2 years
Brand Voice & Tone
2 years
Conflict Resolution
3 years
Workflow Optimization
3 years
Narrative Building
2 years
Editorial Judgment
2 years
Experience
ScaleUp IT Ltd (Concern of Betopia Group)
Foreign Client Communications Executive
June 2023 – Present
Lead cross-border communication for international client accounts, draft client-facing decks and proposal narratives, and integrate AI tools to streamline workflows.
D and D Business Solutions
Call Center Executive
January 2023 – December 2024
Resolved complex client inquiries with a 90% first-contact resolution rate and assisted in standardizing response guidelines.
Eluvatech
Call Center Executive
January 2021 – December 2022
Managed high-volume customer interactions with a 95% satisfaction rate and mentored new recruits on communication standards.
Education
Bachelor of Business Administration
Independent University, Bangladesh
2023 - 2025
Higher Secondary Certificate (H.S.C)
Milestone College
- - 2020
Secondary School Certificate (S.S.C)
Milestone School and College
- - 2018
Courses
Studio Evolve Application
Unknown
Not specified
Client Reviews
Basic Information
Age
25
Gender
Male
Location
Dhaka, BangladeshResume
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Links
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Tests
DISC Score
Language