Operations, Marketing, and Communication Professional

Shape Lingerie

Marketing Intern – Customer Retention

February 2026 – Present

Analyzed customer feedback to improve satisfaction, managed 500 customer interactions per month, and drove sales through personalized communication.

Grinscreen Digital

Community Lead

November 2025 – March 2026

Oversaw social media client communications, served as the primary point of contact, and coordinated internal resolution of customer issues.

Lynkup Venture Catalyst

Business Operations Intern

August 2025 – December 2025

Led intern recruitment, managed internal communication workflows, contributed to HR policy drafting, and supported day-to-day operations.

Short term Project

Founder

March 2025 – March 2025

Managed an Eid Card business, handled budgeting, accounting, cash flow, and customer service initiatives.

Holy Cross College Science Club

Publication Secretary

January 2023 – December 2024

Oversaw the annual science magazine's completion, editing, and publication; led promotional activities for the science fest.

Bachelor of Business Administration (BBA), General

Bangladesh University of Professionals

2025 - Present

Higher School Certificate

Holy Cross College

2022 - 2024