Farhin
Customer Relationship Executive
Overview
$1.63/hr · Full Time (8hr/day)
Education:
Bachelor of Science in Leather Engineering
Last Active:
1 month ago
Joined:
August 23, 2026
Profile Description
Results-driven marketing and operations professional with experience in customer engagement, CRM management, content development, and performance tracking. Skilled in developing customer-focused strategies and collaborating with cross-functional teams to deliver measurable results.
Skills
CRM Management
3 years
Customer Relationship Management
3 years
Sales Strategy
1 years
Lead Generation & Conversion
1 years
Operations Management
2 years
Negotiation & Closing
1 years
SEO Content Writing
2 years
Guesty
1 years
RemoteLock
1 years
Customer Retention
1 years
Experience
Metro Extended Stay
Customer Relationship Executive
January 2026 – Present
Handled 35+ inbound/outbound calls daily, managed reservations via Guesty and RemoteLock, and maintained 100+ daily customer interactions in CRM.
IDLC Finance PLC
Trainee Relationship Officer
October 2024 – May 2025
Generated 50+ new client accounts, conducted 100+ sales consultations, and managed 200+ CRM records for lead pipelines.
OSTAD Ltd.
Senior Executive, Operations & Support Division
May 2023 – September 2024
Supported 1,000+ users across 12+ batches, coordinated with 75+ instructors, and documented recurring issues for process improvement.
Education
Bachelor of Science in Leather Engineering
Khulna University Of Engineering & Technology
2018 - 2023
The Higher Secondary Certificate
Muminunnisa Govt Girls College
2015 - 2017
Courses
Effective Communication & Negotiation & Sales Strategies
IDLC Finance PLC
Not specified
Sales Leadership Program
IDLC Finance PLC
January 01, 2024
Client Reviews
Basic Information
Age
26
Gender
Female
Location
Bashundhara R/A, BangladeshResume
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Tests
DISC Score
Language