Shafwan
Sales Admin
AI Overview
Generated by AIThis professional is a Sales Administrator with five years of experience in sales administration and social media management. They hold a BSc in Computer Science and Software Engineering and possess a year of project management experience. Additionally, they are multilingual and have a background in clinical AI and medical documentation.
Overview
$4.66/hr · Full Time (9hr/day)
Education:
BSc in Computer Science and Software Engineering
CGPA: 3.57
Last Active:
3 weeks ago
Joined:
August 06, 2026
Profile Description
I have an excellent track record of providing virtual assistance, sales administration, and client support while working at Augmedix Commure, where our primary clients were American healthcare providers and paramedics. I am highly skilled in maintaining organized documentation, database management, client de-escalation, telemarketing, project management, lead generation, and delivering efficient administrative support in fast-paced environments.
Skills
Social media management
5 years
Project management
1 years
Sales admin
5 years
Telemarketing
5 years
Virtual assistant
5 years
Microsoft excel
5 years
Lead generation
1 years
Document management and record keeping
6 years
Scheduling meetings and coordinating calendars
6 years
Maintaining organized filing systems
6 years
Customer service and client support
5 years
Email and collaboration tools
6 years
CRM and ERP software management
5 years
Data entry
5 years
Resolve and mitigate discrepencies
5 years
SEO & Keyword Research
4 years
Healthcare Documentation
5 years
Clinical AI Specialization
2 years
Content Writing & Copywriting
4 years
Video Editing
2 years
Business Operations
3 years
Training & Leadership
3 years
Data Extraction
2 years
Experience
Augmedix Commure
Clinical AI & Medical Documentation Specialist
June 2019 – September 2024
As a Medical Documentation Specialist, I worked with more than 30 U.S.-based physicians and healthcare providers, documenting over 30,000 clinical notes across six different EMR/EHR systems. My role involved supporting clients in both real-time (live) and asynchronous documentation workflows while ensuring accuracy, efficiency, and compliance with documentation standards. In my role as an AI Clinical Specialist, I collaborated with the Quality Assurance team to evaluate and improve the performance of large language models (LLMs). I contributed to training AI systems by reviewing clinical outputs, providing detailed feedback, and helping enhance the accuracy and reliability of AI-generated medical documentation.
DUSRA Soft Ltd
Content Writer
October 2021 – March 2022
Technical content writing focusing on niche industry topics.
Fraktal Creative
Copywriter
May 2020 – November 2020
Created e-commerce blogs and B2C product reviews.
Nails On Wheels: Senior Wellness Care
Manager
December 2025 – February 2026
Managed digital marketing efforts.
New York Predator Hunters
Video Editor
January 2026 – April 2026
Provided investigative journalism support through video editing.
TESOL Bangladesh
English Teacher
January 2019 – May 2019
Taught ICT and English to high school students and created promotional content.
Orion Registrar Bangladesh Ltd
Scheduler and Technical Reviewer
September 2017 – February 2018
Managed ISO audit scheduling using ORI-BMS and ensured compliance with QMS/ISO 9001 and EMS/ISO 14001.
Education
BSc in Computer Science and Software Engineering
AIUB
2015 - 2020
CGPA: 3.57
Higher Secondary Certificate (HSC)
Notre Dame College
2014 - 2014
Secondary School Certificate (SSC)
Scholars School and College
— - 2012
Courses
Foundations of Project Management
Google (Coursera)
January 01, 2024
Teach English Now! Foundational Principles – TESOL Specialization
ASU (Coursera)
January 01, 2024
Generative AI for Executives and Business Leaders
IBM (Coursera)
January 01, 2024
Business Operations Support – Google Sheets & Excel
Google (Coursera)
January 01, 2024
Client Reviews
Basic Information
Age
30
Gender
Male
Location
Dhaka, BangladeshResume
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Tests
DISC Score
Language