
Kashfia
This Delivery Manager possesses six years of experience in cross-functional team management and the implementation of Agile methodologies. They offer three years of specialized experience in AI project management and hold an MBA in International Business & Marketing.
$8.85/hr · Full Time (7hr/day)
Education:
MBA – International Business & Marketing
Last Active:
August 04, 2026 (17 days ago)
Joined:
August 04, 2026
Service Delivery & Operations Leader with 15+ years of experience driving client delivery, operational excellence, and cross-functional leadership across content marketing, AI, SaaS, telecom, and enterprise technology. Proven success building scalable delivery frameworks and managing strategic client relationships for international organizations.
Agile methodol...
6 years
Ai project man...
3 years
Cross function...
6 years
Risk managemen...
5 years
Stakeholder ma...
6 years
Program Manage...
3 years
Service Delive...
6 years
Agile/Kanban/S...
6 years
Technical Prog...
3 years
Capacity & Res...
6 years
KPI & SLA Mana...
6 years
Risk & Escalat...
6 years
AI Workflow Au...
4 years
PMO Leadership
3 years
Process Design...
5 years
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Research Data Analyst
December 2011 – October 2013
Collected and analyzed large research datasets to support international peace and conflict studies.
Ektoo Limited
Assistant Manager – Accounting / Administrative Assistant
April 2009 – November 2011
Managed accounting, administrative, and operational functions, supporting financial reporting and compliance.
MBA – International Business & Marketing
University of Bedfordshire
Not specified
BBA – Finance & HR Management
Independent University, Bangladesh
Not specified
Certified ScrumMaster® (ACSM®)
Scrum Alliance
April 01, 2022
Certified Agile Leader® 1
Scrum Alliance
April 01, 2021
Certified Scrum Product Owner® (CSPO®)
Scrum Alliance
August 01, 2020
Certified ScrumMaster® (CSM®)
Scrum Alliance
January 01, 2015
User Experience Design Principles
Userhyb
December 01, 2015
Age
38
Gender
Female
Location
Resume
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