Wyze Tech Limited

Associate Director

October 2025 – Present

▸ Lead a 4-discipline service delivery organization (Systems, Network, Power & DC Infrastructure) across 50+ active government, bank, and telecom engagements — owning task allocation, SLA governance, and on-time project delivery. ▸ Own end-to-end solution architecture: HLD/LLD design, vendor proposals, technical presentations, and post-delivery documentation for multi-million-taka infrastructure programs. ▸ Administer enterprise storage across HPE 3PAR, Primera, Alletra, MSA, Dell PowerStore, Huawei OceanStor, NetApp, and Hitachi VSP platforms — including DC-DR replication and SAN switch fabric configuration. ▸ Orchestrate VMware ESXi 5.5–8 and Nutanix/SimpliVity/VxRail HCI environments: vCenter, vSAN, NSX-T, HA/DRS/FT, P2V and V2V migrations at scale. ▸ Direct Commvault, Veeam, and HPE Data Protector backup architectures — designing retention policies, DR runbooks, and recovery SLA frameworks across diverse client environments. ▸ Manage multi-vendor security posture: Cisco FMC/FTD, Fortinet firewall/WAF, VAPT engagements, Netwitness SIEM, and OS hardening programs for banking and government clients. ▸ Drive cloud and DevOps adoption: AWS, Azure, and OCI deployments; Kubernetes/Docker containerization; Ansible automation and CI/CD pipeline integration for modernization projects. ▸ Lead vendor certification management and partner portal maintenance; negotiate and renew SLA agreements with HPE, Dell, Cisco, Fortinet, and other strategic partners.

Giga Tech Limited

Deputy General Manager – Head of Service Delivery

November 2023 – September 2025

▸ Elevated to Deputy General Manager within 18 months, directing the IT service delivery division and standardizing project governance across 30+ concurrent client accounts. ▸ Established KPI frameworks and SLA dashboards that reduced project overruns by creating visibility into resource bottlenecks and risk escalations before they impacted delivery timelines. ▸ Recruited, mentored, and performance-managed a cross-functional technical team across system, network, and infrastructure disciplines, creating a high-retention, high-output unit. ▸ Negotiated and closed post-sales support contracts with banking and government clients, contributing directly to contract renewal rates and revenue retention.

ONE Bank PLC

Associate Manager / Principal Officer – System Administrator

September 2021 – October 2023

▸ Administered the bank's entire production and DR server and storage infrastructure, ensuring 99.9%+ availability for core banking, internet banking, and card systems across DC and DR sites. ▸ Implemented and maintained VMware virtualization platform, reducing physical server count and cutting hardware refresh capital expenditure through consolidation. ▸ Led Windows Server (2008–2022) and Active Directory governance across 300+ user accounts, enforcing access control, GPO hardening, and privileged identity management per Bangladesh Bank BRPD guidelines. ▸ Deployed and maintained Netwitness SIEM platform, improving threat detection capability and enabling incident response within regulatory reporting timelines. ▸ Spearheaded ISO/IEC 27001 Lead Implementer program, achieving compliance milestones aligned with Bangladesh Bank cybersecurity circulars.

Tiger IT Bangladesh Limited

Assistant Manager – System Administrator

January 2019 – August 2021

▸ Delivered system infrastructure for large-scale government biometric and identity management projects, including the Department of Immigration & Passport (DIP) MRP project and Rohingya biometric identification rollout across all regional passport offices. ▸ Installed and commissioned HPE 3PAR 20840 R2 storage systems at DC and DR sites, executing live data migration with zero business disruption. ▸ Configured complete tape backup solution (HPE Data Protector) and maintained backup integrity and SLA compliance for passport and identity databases serving millions of citizens. ▸ Led VMware ESXi hypervisor deployments across multiple government data centers, improving compute utilization and reducing administrative overhead.

Data Edge Limited

Associate System Support Specialist

January 2015 – December 2018

▸ Built foundational enterprise IT expertise across HP 3PAR StoreServ, HPE Synergy, HPE Superdome, and VMware platforms, completing vendor-certified VILT programs for HP 3PAR (7000/10000), HPE Synergy, and VMware vSphere Design and Site Recovery Manager. ▸ Supported solution design and installation of DC-DR environments for Dutch Bangla Bank (Superdome, 3PAR 7200, HP-UX core banking) and Dhaka Stock Exchange (DL380, 3PAR 7200, VMware ESXi, vCenter, vROPS). ▸ Developed the structured technical foundation — storage SAN fabric, Linux/UX administration, VMware hypervisor, and backup operations — that underpins a decade of progressive enterprise delivery.

Master of Science in Computer Science & Engineering

Jahangirnagar University

2023 - 2025

CGPA: 4

Bachelor of Science in Electrical & Electronics Engineering

North South University

2011 - 2015

CGPA: 3.14

▸ Microsoft Certified: Azure Administrator Associate (Cert ID: 75D6S6-3398ED)

Microsoft

June 01, 2026

Network Firewall (Cisco, Fortinet) Administration Training

CSL

February 01, 2026

▸ Microsoft Certified: Windows Server Hybrid Administrator Associate (Cert ID: 2B995A-M339DC)

Microsoft

June 01, 2026

VMware Certified Professional – Data Center Virtualization 2024 (VCP-DCV v2)

VMware Broadcom

August 01, 2024

Commvault Solution Architect (CVSA24)

Commvault

March 01, 2024

Commvault Technical Sales Professional (CVTSP24)

Commvault

November 01, 2023

Red Hat Certified Engineer (RHCE)

RedHat

November 01, 2019

Red Hat Certified System Administrator (RHCSA)

RedHat

July 01, 2019

Cisco Certified Network Professional Enterprise (CCNP) | Cisco ID: CSCO13648674

Cisco

September 01, 2020

Microsoft AI Skill Fest 2026 - AI Transformation Leader

Microsoft

June 01, 2026

Oracle Cloud Infrastructure 2025 Certified Architect Associate

Oracle

September 01, 2025

Oracle Cloud Infrastructure Certified DevOps Professional

Oracle

November 01, 2025

AWS Certified Solutions Architect Associate

Amazon Web Service

December 01, 2024

Net witness Platform Administration I & Foundation (SIEM)

NetWitness

May 01, 2023

Lead Implementer ISO/IEC 27001:2013

IOTA

April 01, 2022

HPE: 3PAR StoreServ 7000/10000 Installation, Startup & Support

HPE

January 01, 2016

HPE Synergy Service & Solution Qualification

HPE

November 01, 2018

HPE Alletra Storage Service Qualification

HPE

July 01, 2024

Hitachi Qualified Professional – Presales Data Infrastructure

Hitachi

April 01, 2024