Arpita
Customer support,Sr Telemarketing Executive, Remote chat support agent
AI Overview
Generated by AIThis professional is a Customer Support Specialist and Senior Telemarketing Executive with six years of experience in remote chat support. They possess core technical expertise in live chat operations, conflict resolution, and comprehensive customer service management. They are bilingual in English and Bangla and hold a Bachelor of Science degree.
Overview
$4.66/hr · Full Time (12hr/day)
Education:
Bachelor of Science (B.Sc. Hons) in Botany
Last Active:
2 months ago
Joined:
July 16, 2026
Skills
Live Chat Support
6 years
Customer Support
6 years
Conflict Resolution
6 years
Zendesk
4 years
KYC Verification
4 years
Telemarketing
5 years
Digital Transaction Management
3 years
CRM
3 years
Quality Assurance
3 years
Team Leadership
2 years
Experience
55BMW & GG777
Remote Chat Support Agent
January 2026 – June 2026
Provided 24/7 real-time live chat assistance, resolved gaming account issues, loading glitches, and promotional bonus discrepancies. Managed rapid digital transaction inquiries.
SBO TOP
Sr. Telemarketing Executive
January 2025 – December 2025
Remote operations based in Malaysia head office.
SBO TOP
Sr. Telemarketing Executive
April 2024 – December 2024
Remote operations based in Malaysia head office.
Alpha Iota BPO (Lucky Adda)
Education Consultant
October 2023 – January 2024
Consultancy services based in Banani-2.
Glorious Consultancy
Education Consultant & C.R.M
July 2023 – October 2023
Consultancy and customer relationship management.
Beautain Revive
Executive- Sales Associate
July 2022 – March 2023
Sales associate based in Gulshan-2, Dhaka.
Bio-Xin Cosmeceuticals
Acting Officer-in-Charge - Executive & Sales (Indoor)
July 2020 – April 2022
Indoor sales and executive management.
Infinity Marketing Ltd
Executive Officer
January 2019 – December 2019
Executive operations in Rajshahi.
Education
Bachelor of Science (B.Sc. Hons) in Botany
Rajshahi College, Rajshahi
- - 2022
Higher Secondary Certificate (H.S.C) in Science
Rajshahi Govt. City College, Rajshahi
- - 2015
Secondary School Certificate (S.S.C) in Science
Govt. PN Girls High School
- - 2013
Courses
Project Highway
IELTS
January 01, 2026
Client Reviews
Basic Information
Age
28
Gender
Female
Location
Dhaka , BangladeshResume
Upgrade your plan now for unlimited access and more features
Links
Upgrade your plan now for unlimited access and more features
Tests
DISC Score
Language